Your personal information matters most to us. Learn exactly how your data is collected, where it goes, and how it's kept safe at mnok — all in full transparency.
A quick overview of the key pillars of mnok's Privacy Policy
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption — the same technology used in banking. No hacker or third party can access your data.
Mnok will never sell or transfer your name, mobile number, email, or any other personal information to third parties. Your data is used solely to provide services to you.
You can view, update, or request deletion of your stored data at any time. None of your information will be used elsewhere without your consent — that is our promise.
Mnok uses only essential cookies. Your consent is obtained for analytical or marketing cookies, and you can change your preferences at any time.
Our systems are regularly audited by independent third-party security experts. Any vulnerabilities are addressed immediately to keep your data safe at all times.
We believe you have the right to know — what information we hold about you and why. mnok's Privacy Policy is written in plain language so everyone can easily understand it.
This Privacy Policy applies to all registered members of the mnok platform. By using the site, you are deemed to have accepted this policy. Members will be notified of any changes to the policy.
When you create and manage an account on mnok, we collect certain necessary information solely to provide you with the best experience. We never ask for unnecessary or excessive data.
We collect and securely store the information you provide when opening an account. This includes:
When you use the mnok platform, certain information is collected automatically. This data is used to improve site services and ensure security:
We only collect information that is strictly necessary to provide you with our services. No excess data is gathered, and what we do collect is never used beyond its stated purpose.
Every piece of information collected from you is used for specific, limited purposes. mnok never uses your data beyond what has been authorized. Below, we clearly explain why and how your information is used:
| Data Type | Purpose of Use | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC Process | For the duration of your active account + 5 years |
| Contact Information | Notifications, Support & Promotions | 2 years after account closure |
| Payment Information | Transaction processing and fraud prevention | As Required by Law |
| Gaming Data | Service Improvement & Responsible Gaming Monitoring | For the Lifetime of Your Account |
| Technical Information | Security & System Improvements | 90 Days |
Mnok takes the privacy of your information extremely seriously. Your personal data is never sold to advertisers, data brokers, or any third parties. However, there are a limited number of circumstances in which data may be shared:
To operate the platform, we work with trusted technology partners — including payment gateways, game providers, and server hosting services. These partners receive only the minimum data necessary to perform their specific functions and operate under strict confidentiality agreements.
Information may be disclosed to relevant authorities when required by government directive, court order, or legal investigation. In such cases, we provide only what is legally required and will notify you in advance wherever possible.
Under international AML policy, we are legally obligated to notify the relevant regulatory authority if a suspicious transaction is detected. Related transaction data may be shared as part of this process.
Your information is never passed to third parties for advertising, marketing, or commercial purposes. This is a non-negotiable policy at mnok.
To protect your privacy, mnok employs a multi-layered security framework. Strict security measures are maintained at both the technical and organizational levels to keep your information safe at all times.
In the rare event of a data breach, we will notify all affected members within 72 hours and take immediate protective measures. Your security is always our top priority.
Cookies are small text files stored in your browser. mnok uses cookies to enhance your experience and maintain site security.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.
As an mnok member, you have several important rights over your personal information. We respect these rights and are fully committed to helping you exercise them.
To exercise these rights support@mnok.ws— email us and we will respond within 30 days.
Mnok is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has been using our services, their account will be immediately closed and all associated data will be deleted.
If a parent or guardian believes their child is using our platform, please support@mnok.ws— Get in touch with us instantly.
Mnok reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, we will notify members via their registered email address or through a notice on the platform.
Continuing to use the platform after any changes means you accept the updated policy. The latest version will always be available on this page, with the update date noted at the top.
For any questions, concerns, or requests regarding our Privacy Policy, please reach out to us through the following:
For any privacy-related questions: support@mnok.ws — We typically respond within 24 hours.